About Us


Professional Care Triage Services

PCTS is dedicated to enhancing healthcare delivery by providing exceptional after-hours nursing advice. Serving a diverse range of specialties including OB/GYN, Pediatrics, Family Practice, Internal Medicine, and Geriatrics, PCTS acts as a seamless extension of medical practices.

Our licensed registered nurses handle over 50,000 calls annually, ensuring that each patient receives care rooted in professionalism, current medical knowledge, and critical thinking. We strive to empower patients with the best home care strategies and decisive guidance on when to seek urgent or emergency care, thereby maintaining high standards of service.

Our commitment extends beyond patient interaction. We work closely with physicians through approved protocols and standing orders, ensuring thorough communication and continuity of care. This collaboration allows physicians to enjoy their time off during evenings, nights, weekends, and holidays, reducing stress and enhancing their well-being.


Experienced and Empowered

Celebrating 25 years of dedicated service, PCTS is proud to be a woman-owned, nurse-owned and operated enterprise, rooted in the nursing profession. As a testament to our commitment to quality and community, we exclusively employ California-based registered nurses. This not only supports the local workforce but also ensures that our team is familiar with the specific health needs and regulations of our community. Our longstanding presence and unique perspective as nurse leaders enable us to provide nuanced and empathetic care, setting us apart in the field of medical triage services.